Online Services

Connect to your GP services online and save time. Quick, easy and secure.

Request an Appointment (Urgent/Routine) Online

You can get the care you need with ease using our online services, eConsult. Completing a online form, you help us offer you the right care at the right time. You can also access the form using the NHS App – See below

How to use the NHS App

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

How to download the NHS app

For more information go to www.nhs.uk/nhsapp.

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Access NHS APP Services Online, with your web browser!

If you need support using the NHS App

Online Services @ NHS.UK

NHS App Help and Support

The NHS App homepage

How to switch on PUSH notifications on the app

Discover the Benefits of Enabling Notifications for the NHS App

Appointment Reminders – Receive timely notifications about upcoming doctor’s appointments.
Stay organized and never miss an important medical visit.
Prescription Alerts – Get notified when it’s time to renew or collect your prescriptions.
Manage your medications with ease and avoid running out of essential drugs.
Test Results Updates – Receive prompt notifications when your test results become available in your GP records.
Say goodbye to the hassle of constantly checking for updates or waiting for a call from your healthcare provider.
Health Information -Stay informed about crucial health updates, such as vaccination eligibility.
Keep up with health campaigns relevant to your age or condition.
Emergency Alerts – Stay prepared in case of health emergencies or public health crises.
Receive important notifications and guidance to ensure your well-being.
Enhanced Communication– choose if data from your health records is shared for research and planning.
Privacy and Security– Trust notifications from the official NHS app for secure health-related information.
Reduce the risk associated with less secure communication methods.

How to contact your GP surgery about a health problem on the NHS App

How to order repeat prescriptions

How to switch profiles on the NHS App for proxy access

We introduced proxy access to help patient manage your GP health and care by authorising another person to

Order repeat prescriptions
Book appointments
Contact the surgery or speaking to surgery staff
View results or vaccinations
Access GP health record

To set up proxy access we require online access form to be completed and asking patient to provide photo ID.

Proxy Access Consent Form

Proxy Access Patient Consent Form

The Patient

(The person whose records another individual(s) is to be given access to)

Before you authorise online access to your medical record, there are some other things to consider.

Although the chances of any of these things happening are very small, you are asked that you have read and understood the following before you are given login details.

Things to consider

Forgotten history

There may be something you have forgotten about in your record that you might find upsetting

Abnormal results or bad news

If your GP has given you access to test results or letters, you may see something that you find upsetting. This may occur before you have spoken to your doctor or while the surgery is closed, and you cannot contact them.

Choosing to share your information with someone

It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood information

Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else

If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

Name

First Last

Date of Birth

Day

Month

Year

Gender

Male

Female

Address

Street Address Address Line 2 City Postcode

Phone Number

Details of person to be given access to this patient’s information

Name

First Last

Address

Street Address Address Line 2 City Postcode

Relationship to Patient

I wish to grant access to the following online services (please tick all that apply):

Booking appointments

Requesting repeat prescriptions

Sending secure messaging

Access to detailed medical record

Proxy Access to records for family members who I care for with separate login details

I wish to grant access to my online services and understand and agree with each statement (tick)

I have read and understood the information provided by the practice

I will be responsible for the security of the information that I see or download

If I choose to share my information with anyone else, this is at my own risk

If I suspect that my account has been accessed by someone without my agreement, I will contact the practice as soon as possible

If I see information in my record that is not about me or is inaccurate, I will contact the practice as soon as possible

If I think that I may come under pressure to give access to someone else unwillingly I will contact the practice as soon as possible

If I see something in my records that I am unsure of and have not yet been contacted by the surgery, I will wait until usual opening times and not contact the out of hours or emergency services

Prof of ID and Address

Drop files here or

Max. file size: 50 MB.

Please upload prof of your ID and prof of address

I confirm that I give permission for the Practice to communicate with the person identified above in regards to my medical records.

Your Signature

Date

Day

Month

Year

How to link profiles on NHS App for Proxy Access

How to contact your GP surgery on the NHS App

How to see your Hospital referrals and appointments on the NHS App

Benefits of the NHS App

What the NHS App does

get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.

Update Your Contact Details

Expand Form

Change Your Contact Details (address)

Please complete the online form below if you wish to inform the practice of a change to your address or contact details. Unfortunately we cannot accept change of name online

Title

First Name

Surname

Previous Surname Optional

Date of Birth

DD slash MM slash YYYY

Place of Birth

Enter Email Optional Confirm Email Optional

Current Home Number Optional

Current Mobile Number Optional

Would you like to receive text message reminders?

Yes

Are you a student?

Yes

Where are you a student at?

Previous Address

Street Address Address Line 2 City Postcode Country

Current Address

Street Address Address Line 2 City Postcode Country

Other members of your family requiring a change of address (if registered here)

Name

Date of Birth

Find your NHS number

You can find your NHS number in several ways:

NHS App: Log in to the NHS App, and your NHS number will be visible on your profile.
Medical Records: Your NHS number is usually listed on any letters or documents from your GP or hospital, including test results or appointment letters.
GP Practice: You can contact your GP practice, and they can provide your NHS number.
NHS Online Services: If you are registered for online services with your GP, you may be able to see your NHS number there.

Click here to find your NHS number